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Advice and answers from the Coming Soon Support Team
Is Coming Soon Responsive?
Yes! Coming Soon responds to all different device types.
I uninstalled the Coming Soon app, but the page still exists or displays a 404 error
Click here to get steps to fix this.
How can I add Facebook Pixel tracking and/or Google Analytics to my Coming Soon page?
Click here to read how to integrate your analytics provider with Coming Soon.
App is published, but not live
If you notice that the app is published, but not appearing live, here are some steps you can take.
How do I enable my customers to bypass Coming Soon with a password?
This article describes how to allow your customers to access your online store while Coming Soon is active.
I've made edits to my Coming Soon page and clicked 'Activate', but it's not showing my changes when I view it online.
Most likely, the Shopify password protection feature is enabled. Click here to get steps to fix this.
How do I allow certain urls/pages to not be blocked by my Coming Soon page?
This article describes how to whitelist specific pages to not be blocked by Coming Soon.
How do I use a custom font?
Click here to view the steps for importing a custom/Google font.
How do I link my third-party email service like Mailchimp with my Coming Soon customer form?
This article describes how to link services like Mailchimp to the form displayed by Coming Soon.
What are the optimal image dimensions for the background image?
1680px wide by 1050px high.
If I change my Shopify theme, how do I reactivate Coming Soon?
Click here to read how to reactivate Coming Soon after changing your Shopify theme.